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    National Injury Claimline Ltd (“We”) are committed to protecting and respecting your privacy.

    This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. The protection of your data is of paramount importance to us; please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

    For the purpose of the Data Protection Act 2018 (‘the Act’) and General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is National Injury Claimline Ltd of The Old Church, Albert Hill Street, Manchester, M20 2PW.

    Information we may collect from you

    We may collect and process the following data about you:

    • Information that you provide by filling in forms on our www.the-medical-negligence-experts.co.uk (our site);
    • Records of correspondence with you;
    • We may also ask you to complete surveys that we use for research purposes and send you relevant marketing information;
    • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access;
    • Calls made to or from us may be recorded for training purposes and to monitor customer service and regulatory compliance.

    IP addresses and cookies

    We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

    For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

    They enable us:

    • To estimate our audience size and usage pattern;
    • To store information about your preferences, and so allow us to customise our site according to your individual interests;
    • To speed up your searches;
    • To recognise you when you return to our site.

    You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

    For detailed information on the cookies we use and the purposes for which we use them see our full Cookie Notice below.

    Storage of your personal data

    All information you provide to us is stored on secure servers. It will only be kept for as long as necessary and no longer than six years.

    The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

    No Win No Fee

    No Win No Fee

    We assess all claims on a No Win No Fee basis, then we can determine how successful a claim is likely to be without providing you with any risk.

    We assess each claim on its merits with the information provide, which aids us to determine its likely success rate.

    Expert Solicitors

    Expert Solicitors

    Our dedicated panel are experts in securing compensation no matter the injury.

    Our personal injury lawyers are committed to securing the best possible outcome for you while providing expert support with every step of the way.

    Personal Dedicated Solicitors

    Personal Dedicated Solicitors

    Each client is provided with their own Medical Negligence lawyer who will work on the case from start to finish, being there every step of the way.

    The client will be provided with a direct phone number and direct email address of the lawyer.

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